On the Avenue:

Digital Transformation for Hotels

How LG can be of help

"We live in an era of true digital transformation. Hospitality is one of the most rapidly changing and competitive industries where digital transformation plays a critical role. Customer expectations and requirements are constantly shifting, and any business that does not transform itself alongside will be left behind."

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Hospitality tech trends significant for success

1. Timesaving, cost-saving :

• Allowing guests to request services like check-in and room amenities through a simple app can save time and reduce hassle for both guests and hotel staff.

 


2. In-room entertainment

Over 1,000 hotels now offer personalized in-room technology, with 80% of U.S. travelers streaming video content for about 5 hours per stay, enhancing their experience by allowing seamless continuation of their favorite shows.

 


 3. Smart operation

A 2023 survey found that 67% of U.S. hotels face staffing shortages affecting operations, but digital transformation tools like LG Pro:Centric Direct and LG Super Sign Cloud can improve management and productivity.

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